On88 Platform Terms and Conditions for Malaysian Members

1 Acceptance of Terms and Conditions

These Terms and Conditions ("Terms") constitute a legally binding agreement between you ("Member" or "User") and on88, the online gaming platform operating at https://on88.vin ("Platform"). By accessing, registering for, or using any part of the on88 Platform, you expressly agree to comply with and be bound by all provisions contained in these Terms.

These Terms take full effect from the date you first use the Platform, whether you formally register an account or simply browse the on88 website. Lack of familiarity with the content of these Terms cannot be used as grounds for non-compliance.

These Terms should be read together with the on88 Privacy Policy and Responsible Gaming Policy, both of which are available on this Platform. All such documents together form the complete agreement between you and on88.

2 Membership Eligibility

To use the on88 Platform and register as a member, you must meet all of the following eligibility requirements at all times:

• You must be at least 18 years old or have reached the legal age of majority in the jurisdiction where you reside, whichever is higher.
• You are registering in your own name and not on behalf of any other party without valid authority.
• You are not prohibited by any law, regulation, or court order in any jurisdiction from participating in online gaming activities.
• The information you provide during registration is true, accurate, and up to date at all times.
• You have not previously been suspended or banned from using the on88 Platform.

On88 reserves the right to request proof of eligibility at any stage and to suspend or terminate any member account that cannot verify their eligibility. All on88 decisions regarding eligibility are final.

3 Account Registration and Management

Each member is only permitted to hold one registered account on the on88 Platform. Owning more than one account is strictly prohibited and may result in the closure of all related accounts and the forfeiture of any balances or winnings.

You are solely responsible for the security of your account username and password. on88 will not be liable for any losses arising from unauthorized access resulting from your own negligence in safeguarding your login credentials.

• Use a strong, unique password — a combination of uppercase letters, lowercase letters, numbers, and symbols.
• Never share your login credentials with anyone, including family members.
• Log out of your account after each session, especially on shared devices.
• Notify on88 immediately if you suspect your account has been compromised.

The identity verification process (KYC) is mandatory for all on88 members. Required documents include a valid national ID or passport and proof of current address. KYC verification is typically completed within 24 hours and grants full access to higher withdrawal limits.

4 Deposit and Payment

On88 accepts deposits via a range of trusted local payment methods, including FPX, DuitNow, Touch 'n Go eWallet, Boost, GrabPay, and direct bank transfer. All transactions are processed in Malaysian Ringgit (MYR) with no foreign currency conversion or hidden fees.

• The minimum deposit is MYR 20 per transaction.
• Deposits are credited to the member's account within under 1 minute after successful payment confirmation.
• All deposits must be made using a payment method registered in your own name — deposits from third-party accounts are not accepted.
• On88 does not charge any processing fees for deposits; however, third-party payment providers may apply their own charges.
• On88 reserves the right to decline or reverse any deposit suspected of involving fraud or an unauthorized source.

5 Winnings Withdrawal

On88 members may request a withdrawal at any time, subject to the following conditions, which must be fully met before a withdrawal request is approved:

• The member's account must have completed full KYC verification.
• Minimum withdrawal is MYR 50 per transaction.
• Any bonus received must meet the specified wagering (rollover) requirements before related winnings can be withdrawn.
• Withdrawals will be processed to the same payment method used for your last deposit, or a method verified under your name.
• Withdrawal requests are typically processed within 5 to 15 minutes for e-wallet methods, and within 1 to 3 business days for bank transfers.

On88 reserves the right to request additional documents for verification purposes before processing withdrawals that exceed certain limits. This is part of our standard security procedure and is not intended to cause unnecessary delays in payment.

Any attempt to withdraw funds using a method different from the original deposit without reasonable justification may result in a temporary hold on the withdrawal request pending completion of an investigation.

6 Bonuses, Promotions & Special Offers

On88 offers a variety of bonuses and promotions from time to time, including welcome bonuses, weekly cashback, reload bonuses, and festive offers. Each promotion is subject to specific terms stated on the relevant promotions page and should be read alongside these general Terms.

• Each bonus has its own wagering (rollover) requirement that must be met before winnings can be withdrawn. Rollover requirements typically range from 5x to 30x the bonus value depending on the promotion type.
• Bonuses are only eligible to be claimed once per member, household, IP address, or device, unless otherwise stated.
• On88 reserves the right to withdraw any bonus suspected of being claimed through fraud, multi-account abuse, or methods that violate the spirit of the promotion.
• Bonuses cannot be transferred between accounts or directly exchanged for cash.
• The bonus validity period is as stated in the relevant promotion terms. Expired bonuses cannot be restored.

7 Game Rules and Betting

All games offered on the on88 Platform — including Sports Betting, Live Casino, Bingo, Slots, and wagering — are operated in accordance with rules established for each game category. Every member is responsible for understanding the rules of any game they join before placing a bet.

• The results of all games and bets are final once confirmed by the on88 system. Any appeal must be submitted within 24 hours of the result being issued.
• On88 uses an independently audited Random Number Generator (RNG) for all casino games, ensuring the fairness and integrity of every game round.
• Confirmed bets cannot be cancelled unless a technical error is acknowledged by on88.
• On88 reserves the right to void bets and return stakes if a sporting event is cancelled, postponed, or does not reach the required minimum duration.
• Exploiting system loopholes, technical advantages, or third-party software to gain an unfair advantage is strictly prohibited and may result in immediate account closure.

8 Acceptable Member Conduct

On88 is committed to maintaining a safe, fair, and enjoyable gaming environment for all members. The following conduct is strictly prohibited on the on88 Platform:

• Use of offensive language, threats, or harassment toward other members or on88 staff through any communication channel.
• Use of automated software (bots), scripts, or third-party tools to automate gameplay or gain an unfair advantage.
• Colluding with other members to manipulate game outcomes or abuse the bonus system (bonus abuse).
• Any activity involving money laundering or illegitimate sources of funds.
• Sharing or selling access to your account to any other party.
• Submitting false or misleading information during registration, KYC verification, or when communicating with the support team.

Violation of any of the above rules may result in immediate action, including temporary suspension, permanent account closure, and forfeiture of all balances and outstanding wins.

9 Account Suspension and Closure

On88 reserves the right to suspend or close any member account at any time, with or without prior notice, for the following reasons:

• Chargeback or evidence of fraud, abuse, or illegal activity.
• Failure to comply with KYC verification requests within the stipulated timeframe.
• Violation of any provision in these Terms.
• Upon request by the relevant authorities or regulatory bodies.
• Members may apply to close or limit their account through responsible gaming channels.

Members wishing to voluntarily close their account may contact the on88 support team via live chat or email. Any valid remaining balance will be returned to the original payment method within 5 business days after the investigation is complete, provided there are no outstanding issues with the account.

10 Personal Data Protection

On88 takes the responsibility of protecting each member's personal information seriously. All data collected is processed in accordance with the on88 Privacy Policy, available in full at Privacy Policy page ours.

• Your personal data is stored with 256-bit SSL encryption and is never sold or shared with third parties without your explicit consent, except where required by law.
• You have the right to request access, correction, or deletion of your personal data at any time.
• On88 uses cookies to enhance the user experience on the Platform. Continued use of the Platform signifies your consent to the use of these cookies.

11 Responsible Gaming

On88 is fully committed to promoting responsible gaming. We provide a range of self-control tools that members can access at any time through their account settings or by contacting our support team:

• Deposit Limit: Set daily, weekly, or monthly deposit limits according to your budget.
• Temporary Break (Cool-off): Suspend access to your account for a period of 24 hours, 7 days, or 30 days.
• Self-Exclusion: Option to fully self-exclude from the Platform for a period of 6 months, 1 year, or permanently.
• Self-Assessment: A free questionnaire to help you assess your own gaming patterns.

Gaming should always be enjoyed as entertainment, not as a way to generate income or resolve financial problems. If you are concerned about your own gaming habits or those of someone you know, please visit Responsible Gaming page for further information and support resources.

12 Disclaimer and Limitation of Liability

The on88 Platform is provided on an "as is" and "as available" basis. While on88 strives to keep the Platform running without interruption at all times, we cannot guarantee that the service will always be free from technical errors, outages, or delays.

• On88 is not liable for any losses arising from technical disruptions, internet connection failures, or circumstances beyond our control (force majeure).
• On88 is not responsible for any financial outcomes or losses incurred by members as a result of wagering activity on the Platform.
• Any information provided on the on88 Platform is for informational purposes only and should not be construed as financial or investment advice.

Under no circumstances shall on88's liability to any member exceed the amount of the last deposit processed by that member.

13 Amendment to Terms and Conditions

On88 reserves the right to amend, update, or replace any part of these Terms at any time without prior notice. The latest version of the Terms will always be available on the on88 Platform, and the update date will be shown at the top of this document.

Continued use of the on88 Platform after any changes have been made will be considered your acceptance of the amended Terms. It is your responsibility to review these Terms periodically to stay informed of the latest applicable terms.

If any material changes are made to these Terms, on88 will endeavor to notify members via a notice on the Platform or through their registered email; however, this does not reduce your responsibility to review the Terms periodically.

14 Contact Us

If you have any questions, concerns, or feedback regarding these Terms and Conditions, please contact the on88 team through the following channels:

• Live Chat: Available 24 hours a day, 7 days a week via the chat icon at the bottom corner of the Platform.
• Email: [email protected] — we aim to respond to all enquiries within 24 hours.
• FAQ: Many frequently asked questions have been answered at FAQ page ours.

The on88 support team is available to assist you in Bahasa Malaysia and English at all times. Your satisfaction and safety as a member are our top priority.