on88's Commitment

On88 Responsible Gaming – Safe Betting Guide

On88 believes that betting should remain an enjoyable form of entertainment, not a burden. We provide the tools, guidance, and full support to help every member enjoy this platform in a healthy and responsible way.

18 Years and Above
Available Limit Tools
24/7 Support
Member Protection Programme
Important Reminder: Betting is for entertainment only. Do not bet with money you cannot afford to lose. If you feel betting is starting to affect your daily life, please use the control tools available on on88 or seek help immediately.

on88's Stance on Responsible Gaming

At on88, we don't just run a betting platform — we are fully committed to the well-being of every member who joins us. Responsible gaming is not merely a slogan; it is at the core of how we operate every day.

We understand that most on88 members come to this platform to enjoy sports games, live betting, slots, and bingo purely as entertainment. And that is the true purpose of betting — something fun, thrilling, and enjoyable when done the right way.

However, we also recognise that some individuals may encounter difficulties when a betting addiction begins to develop. For this reason, on88 invests seriously in protective tools, staff training, and collaboration with support organisations so we can respond quickly when needed.

What Is Responsible Gaming?

Responsible gaming means you bet within your means — both in terms of time and money — and always treat betting as entertainment, not as a source of income or a way to solve financial problems.

A responsible player typically:

  • Setting a spending limit before you start playing and sticking to it.
  • Do not chase losses with larger or more frequent bets.
  • Play only with disposable funds (not money allocated for bills, rent, or daily necessities).
  • Taking regular breaks and not letting betting take over your daily schedule.
  • Be honest with yourself when signs of addiction begin to show.
  • Know when it is time to stop — and actually stop.
Remember: No strategy or betting system can guarantee consistent wins. All games on on88 carry a house edge, meaning losses are a natural part of the gaming experience.

Self-Control Tools at on88

On88 provides a comprehensive set of self-control tools to help members manage their betting activity. These tools can be accessed directly through your account settings at any time:

  • Daily / Weekly / Monthly Deposit Limit: Set the maximum amount you can deposit within a given period. This limit takes effect immediately when lowered, but requires a 24-hour waiting period to increase — giving you time to think it over.
  • Loss Limit: Set the maximum loss amount you are willing to absorb in a day, week, or month. Once the limit is reached, the on88 system will automatically block your betting activity until the limit period expires.
  • Session Time Limit: Set a maximum duration for each playing session. When the time is up, you will be notified and the session will be ended automatically.
  • Cool-Off Period: If you feel you need a short break, use the self-break feature for 24 hours, 48 hours, one week, or one month. During this period, your account will be restricted from placing new bets.
  • Self-Exclusion: A more serious option when you feel you need to stop entirely for a set period — from 6 months up to 5 years. on88 will ensure your account is fully closed from any betting activity.
  • View Activity History: Review your betting, deposit, and withdrawal records at any time to get a clearer picture of your spending patterns.
Important: Once Self-Exclusion is activated, it cannot be reversed during the selected period. Please consider carefully before using this option. However, it is the best step to take if you feel your self-control is weakening.

Child and Youth Protection

On88 has a zero-tolerance policy on underage participation. All members must be 18 years and above and must complete the identity verification (KYC) process before making any deposits or placing any bets.

For parents and guardians who share devices with children at home, we recommend:

  • Use parental control software to block access to betting websites.
  • Make sure your on88 account is protected with a strong password and never shared with anyone.
  • Log out of your on88 account every time you finish using it, especially on shared devices.
  • Activate two-factor authentication (2FA) on your on88 account for an extra layer of security.

Understanding the Risks of Wagering

Every form of betting carries financial risk. It is important to understand the following before you start playing on on88:

  • The outcome of all games is random — there is no way to predict or guarantee results.
  • Short-term wins do not guarantee sustained profit in the long run.
  • Betting should not be treated as a regular source of income or a way to settle debts.
  • Alcohol and emotional instability can impair your judgment during play — avoid betting in such conditions.
  • Social pressure or peer influence should never push you to bet beyond your means.

On88 provides all of this information not to alarm you, but to ensure you play with full awareness and complete control over your own decisions.

Are You Gambling Responsibly?

Ask yourself these questions honestly:

Have you ever bet more than you planned?
Do you chase losses with additional betting?
Does betting interfere with your work, family, or social relationships?
Do you borrow money for the purpose of betting?
Do you feel anxious or uncomfortable when you are unable to bet?
Do you hide your betting activity from loved ones?
If you answered "Yes" to any of the questions above, consider using on88's self-control tools or contact our support team for further guidance.
Get Help

The on88 support team is available to assist you 24 hours a day, 7 days a week. Contact us if you need help with responsible gaming.

Live Chat 24/7
Click the chat icon at the corner of the platform
Support Email
[email protected]
On88's Commitment

On88 operates under responsible gaming principles. We are committed to ensuring this platform is safe, fair, and enjoyable for all members.

✓ 18+ Only ✓ KYC Required ✓ Limits Can Be Set

On88 Responsible Gaming Tools & Features

We build protection tools directly into the on88 platform so you always have full control over your betting experience.

Flexible Deposit Limits

Set a daily, weekly, or monthly deposit limit according to your budget. Limits that are lowered take effect immediately, providing instant protection without delay.

Session Time Management

Control how long you play each session. The on88 system will send you a reminder when your time limit is almost up and will automatically end the session once the limit is reached.

Smart Loss Limit

Set the maximum loss amount you are willing to absorb. Once the limit is reached, the system will automatically block new bets until the limit period has fully expired.

Temporary Cool-Off

Need a short break? Use the on88 cool-off feature to pause betting activity for 24 hours up to one month. Your account remains secure throughout the break.

Full Self-Exclusion

For long-term protection, activate Self-Exclusion for a period of 6 months to 5 years. During this period, your account will be fully closed and unavailable for any wagering activity.

Transparent Activity History

Review your complete record of deposits, withdrawals, and betting history at any time. This transparency helps you understand your spending patterns and make smarter decisions.

How to Set Self-Control Limits at on88

Setting self-control limits on on88 is easy and can be done in under 5 minutes.

1
Login to Your on88 Account

Sign in to your account using your registered username and password. Make sure you are using a safe, personal device.

2
Go to Account Settings

Click on your profile icon at the top right corner of the platform and select "Account Settings" from the dropdown menu that appears.

3
Select the Responsible Gaming Section

Look for the tab or section labelled "Responsible Gaming" or "Self-Control" in your account settings menu.

4
Choose the Type of Limit You Want

Choose from a deposit limit, loss limit, session time limit, cool-off, or self-exclusion based on what you need at that time.

5
Set the Limit Value and Duration

Enter the limit amount (for deposit/loss limits) or carefully select the duration (for self-break/self-exclusion) that you wish to apply.

6
Confirm and Save

Click the confirm button to activate the limit. Reduced limits or self-breaks take effect immediately. You will receive a confirmation via email.

Warning Signs of a Betting Problem to Watch Out For

Identifying early signs of a betting problem is the most important first step. Here is a guide to help you and your loved ones.

Signs Description Attention Level
Chasing Losses Constantly trying to recover lost money by continuing to bet more. Serious
Neglecting Responsibilities Neglecting work, family, or daily responsibilities because wagering is taking up too much time. Serious
Borrowing Money to Bet Using borrowed money, credit cards, or emergency savings for betting activities. Serious
Hiding Activity Concealing betting activity from a partner, family, or friends out of shame or fear of criticism. Serious
Betting Beyond Original Limits Frequently exceeding the limits you originally set for yourself, even after intending to stop. Needs Monitoring
Emotions Tied to Outcomes Feeling extremely stressed, angry, or depressed after a loss, and overly excited after a win. Needs Monitoring
Constantly Thinking About Betting Frequently thinking about betting while doing other things — at work, during meals, or before sleep. Needs Monitoring
Betting to Escape Problems Using betting as an escape from stress, anxiety, sadness, or personal problems. Serious

If you identify any of the signs above in yourself or a loved one, please contact the on88 support team for further guidance.

FAQ — on88 Responsible Gaming

Self-Exclusion is a feature where you request your on88 account to be temporarily closed from all betting activity for a period of your choosing, ranging from 6 months to 5 years. Once activated, it cannot be cancelled before the period ends. This is the strongest protective tool available to members who need a serious break from betting.

Yes. When you lower your deposit limit on on88, the change takes effect immediately with no waiting period. However, if you wish to increase your deposit limit again, on88's system requires a 24-hour waiting period to ensure the decision is made consciously and not impulsively.

Funds in your account remain safe during the Self-Exclusion period. You may still withdraw your existing balance through on88's standard withdrawal process. However, you will not be permitted to make new deposits or engage in any wagering activity until the exclusion period ends.

on88 uses an active monitoring system that identifies concerning betting patterns such as sudden increases in deposit amounts, excessively long play sessions, or clear loss-chasing behavior. When such patterns are detected, our team will proactively reach out to the member to offer support and responsible gaming resources.

Not at all. All your self-control settings are personal information protected under on88's Privacy Policy. Only you and authorized staff with a legitimate need can access this information. on88 does not share your self-control information with any third parties.

In addition to the on88 support team reachable via 24/7 Live Chat or email at [email protected], you can also seek professional help through licensed mental health counsellors in Malaysia. on88 is committed to ensuring every member has access to the support resources they need, free from stigma or judgement.

Join on88 — Bet Smart, Stay Safe, and Have Fun

Register your on88 account today and enjoy a responsible betting experience with full access to the industry's best self-control tools.

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